Frequently asked questions
Find clear answers about our sourcing standards, export procedures, minimum order quantities, and sample delivery for global buyers.
What is your minimum order quantity (MOQ)?
Our MOQ is flexible and depends on the specific abaca fiber grade, total volume, and shipping destination. We gladly support trial orders as well as large-scale regular supply contracts.
How do I request a quotation?
You can send us an inquiry specifying your desired fiber grade, required volume, delivery destination, and target shipment timeline. We typically respond with a comprehensive quote within 24 to 48 hours.
Can I request fiber samples before ordering?
Yes, product samples are available upon request. We can prepare and ship representative samples so your technical team can evaluate cleanliness, tensile quality, moisture, and color before placing a commercial order.
Where does your abaca fiber originate?
Our abaca fiber is sourced directly from sustainable farming communities across Catanduanes, recognized worldwide as a premier origin for strong, clean, and high-tensile abaca.
Do you ship internationally?
Yes, we coordinate international freight, customs clearance, and comprehensive export documentation from Catanduanes directly to your designated seaport under standard commercial shipping terms.
What export documentation do you provide?
We prepare all necessary shipping paperwork prior to vessel dispatch, including commercial invoices, packing lists, bills of lading, certificates of origin, and phytosanitary certificates to ensure seamless customs clearance.
Can you provide regular, high-volume supply?
Yes. In addition to spot purchases and trial consignments, we establish long-term supply agreements to guarantee dependable, recurring shipments that match your manufacturing schedules.
Can we schedule an introductory meeting?
Certainly. We welcome video or phone consultations with prospective buyers to review product specifications, discuss technical grade requirements, and structure a custom supply plan.
Ready to source premium abaca fiber?
Get in touch with our Catanduanes export team today to request tailored grade specifications, samples, or a detailed shipping quote.